Shipping Policy | AGLOWRA®

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At AGLOWRA®, we are committed to delivering your order quickly, safely, and affordably. Our shipping policy is designed to be transparent, customer-focused, and optimized for your convenience. Whether you're located in Canada, the U.S., or internationally, we ensure a smooth delivery experience.

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🌍 Where We Ship

We proudly ship to the following regions:

• 🇨🇦 Canada (All Provinces & Territories)
• 🇺🇸 United States (All 50 States)
• 🇬🇧 United Kingdom
• 🇩🇪 Germany
  

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📦 Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• You will receive an order confirmation email and a second email with tracking details once shipped.

• Orders placed on weekends or holidays will be processed on the next business day.

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🚀 Estimated Delivery Times

Please note: delivery times may vary due to customs delays, weather, or regional service disruptions.

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💰 Shipping Rates

• Standard Shipping: FREE on orders over $200
• Flat Rate Shipping: $6.95 CAD on orders under $50
• Expedited Shipping: Calculated at checkout (based on location and carrier)

All shipping fees are displayed during checkout before you finalize your purchase.

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✈️ Tracking Your Order

Every order includes a tracking number, which is emailed to you once your package ships. You can track your shipment through our website or the courier’s tracking portal.

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⚠️ Customs, Duties & Taxes

International orders may be subject to import duties or taxes imposed by your country. AGLOWRA® is not responsible for these charges. They are the responsibility of the customer and may vary by destination.

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❗ Shipping Delays & Lost Packages

While we work with reliable carriers, occasional delays may occur due to:

• Weather or natural events
• Customs inspections
• Holiday rush periods

If your order is delayed by more than 15 business days, please contact us at support@aglowra.com. Lost or stolen packages must be reported within 7 days of the expected delivery date.

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🛑 Incorrect Address Policy

Please double-check your shipping information before placing your order. AGLOWRA® is not responsible for packages lost due to incorrect or incomplete addresses.

If you notice an error, email us immediately at support@aglowra.com. We may be able to correct it before your order is processed.

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📬 Pre-Orders & Backorders

If an item is out of stock or on pre-order, estimated delivery times will be noted on the product page. We’ll notify you of any significant changes or delays.

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📩 Contact Us

Have questions about your delivery?

📧 Email: support@aglowra.com
📍 Location: Alberta, Canada
🌐 www.aglowra.com